Since 2021, Airtel Uganda partnered with RoyalWay Media to design to implement countrywide Mobile Promotions outreach BTL marketing campaigns to reach consumers all over the country covering over 70 districts (Central, Western, Eastern, and Northern Uganda) to promote the company’s products and services
Description of actual Services provided included:
· Launch of 58 Contact Centers country- Including Organizing shop launches and provision of logistics supplies.
· Customer Product Education.
· Customer Acquisitions (SIM card, Mobile Money Registrations Airtime,
· Solving Field Queries. (SIM Blocks, Barings)
· Product activations. (Mobile Money, Freaky Fridays)
Provision of field customer service support.
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